You might need to add a CNAME record to your domain host to verify your domain or reset an admin password. Your domain host is typically where you purchased your domain name (GoDaddy, Namecheap, etc.).
Step 1 — Sign in to your domain host
Open a browser and sign in to your registrar's control panel. If unsure who hosts your domain, run a WHOIS lookup on your domain name.
Step 2 — Get your CNAME record values
Google Workspace (or whichever service requires the record) will show you two values: a Label/Host and a Destination/Target. Keep that tab open.
Step 3 — Add the record
Navigate to your domain's DNS settings. Add a new record, select CNAME as the type, then paste in the Label and Target values. Save the record.
Example layout
Type: CNAME
Label: googleXXXXXXXXXXXXXXXX
TTL: 3600
Target: xx-XXXXXXXXXX.domainverify.googlehosted.comDNS changes can take up to 72 hours to propagate. If the service still shows "not verified" after an hour, double-check for trailing dots or extra spaces in the values.